In my role as an IT system administrator, I wear many hats. I design, configure, install, and maintain our department's critical hardware and software infrastructure, including servers, switches, routers, and firewalls. When server and network device issues arise, I'm the go-to person for swift resolutions. I also collaborate with the IT Help Desk to tackle personal computer issues linked to networks or servers. Coordinating repair services with external partners is part of the job too. I take pride in creating standard operating procedures, user instructions, and security protocols that ensure controlled access to programs and data. Moreover, I manage user accounts across various city and state application systems, contributing to overall system efficiency and security.

Work Experience

Commonwealth Attorney's Office of Newport News

Aug 2022 - Present

IT Systems Analyst

In my role, I provided crucial technical support to senior and executive stakeholders by delivering project status updates and efficiently addressing any issues that arose. I also played a key leadership role by developing strategic plans, operational procedures, and contingency plans for calibration audits of ships home-ported in the Mid Atlantic Region. One of my significant responsibilities was being assigned as the Command Calibration Coordinator, where I coordinated and trained a team of 75 work center Calibration Custodians, all under the oversight of the Command Executive Officer. Additionally, I conducted Command Readiness briefings and prepared reports on command and fleet calibration status. In this capacity, I supervised 27 Sailors with a Grade of E-6 and held a Secret clearance, ensuring mission success and compliance with security protocols.

Assault Craft Unit Four

Certainly, in my role, I excelled in analyzing and diagnosing malfunctions in the Landing Craft Air Cushion (LCAC) Computer Control and Alarm systems, ensuring their prompt resolution and maintaining operational readiness. Moreover, I took on the responsibility of training, mentoring, and directing personnel, fostering their professional growth and ensuring their performance met the highest standards. Additionally, I managed the procurement of essential supplies, maintained meticulous records, prepared comprehensive reports, and effectively utilized publications relevant to hovercraft computers, signal conditioners, fuel systems, radar systems, and communication systems. With a grade ranging from E-5 to E-6 and holding a Secret clearance, I consistently demonstrated dedication to excellence in my duties, contributing significantly to mission success.

United States Navy

Mid-Atlantic Regional Maintenance Center

Leading Petty Officer of the Fleet Calibration Assess Team

Aug 2019 - Aug 2022

LCAC Detachment Maintenance Supervisor

Aug 2017 - Aug 2019

Assault Craft Unit Four

LCAC Electrical/Electronics Maintenance Lead

Jan 2014 - Aug 2017

in my role, I served as a subject matter expert, overseeing the planning and execution of preventative and corrective maintenance activities. My expertise allowed me to effectively troubleshoot and resolve interface issues between electrical and computer systems, ensuring the seamless operation of equipment and accessories. I was responsible for maintaining and repairing components of direct support and real property installed equipment.A crucial part of my responsibilities was meticulously documenting and tracking maintenance discrepancies for a fleet of 37 Landing Craft Air Cushions (LCACs). With a Grade of E-5 and holding a Secret clearance, I upheld the highest standards in my work, contributing to the reliability and operational efficiency of these critical systems.